JOB SUMMARY:
The Quality Supervisor leads the Inspector, Data Analyst, and Product Specialist teams for a particular shift. Drives manufacturing by ensuring Plastikos produces quality products and delivers on customer expectations.
This position requires a hands-on leader who can develop team members, foster accountability, and influence positive outcomes through collaboration and clear communication.
Successful leaders in this role:
- Lead by example and model Plastikos’ commitment to quality.
- Create a culture of accountability, ownership, and continuous improvement.
- Coach and develop team members through constructive feedback and mentorship.
- Communicate effectively across all levels of the organization.
- Address quality concerns proactively and professionally.
- Build strong partnerships with Production, Engineering, Tooling, and Operations teams.
- Remain calm, objective, and solution-focused when addressing challenges.
- Drive results while maintaining respect for people and processes.
ESSENTIAL POSITION FUNCTIONS:
The primary or essential functions of the position are listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ensures accurate reporting of scrap and actively works to reduce scrap.
- Conducts and ensures the proper training of Product Specialists, Data Analysts, and Inspectors to their job functions.
- Performs shut-down visual inspections to confirm run conformance and complete orders with the appropriate documentation
- Completes the following responsibilities for all approved production orders:
- Verify counts for the Open Order Report in the Shipping Department.
- Once confirmed, it moves up to the next job that is scheduled in the corresponding press within IQMS.
- Communicates with all team members as appropriate to ensure the highest levels of quality, efficiency, and safety are met.
- Adheres to company-implemented policies and procedures with respect to the job role.
- Maintains sample retention cabinets and files all corresponding Quality documentation.
- Assures adequate staffing/coverage of floor functions and collaborates with the Process Supervisor to ensure all priorities are established.
- Provides defect analysis and photographs to the Senior Quality Supervisor to update & maintain Visual Defect Guidelines to communicate part defects.
- Can successfully perform and effectively carry out all duties of a Product Specialist, Data Analyst, and Inspector.
- Communicates with off-shift Quality Supervisor to facilitate a seamless transfer of information to the incoming shift.
- Troubleshot quality-related issues and/or problems along with Process Supervisors, as needed.
- Oversees rework operations (In-process & Non-Conformance Report, Rework report, NCR log).
- Effectively leads the nonconformance process, ensuring quarantine and documentation of defective product physically and electronically.
- Prepares and delivers accurate feedback to employees through Employee Performance Appraisals.
- Other duties as assigned by the Senior Quality Supervisor.
JOB REQUIREMENTS:
All employees must exemplify the Company’s core values of customer service (internal & external), teamwork, professionalism, respect, and continuous improvement. Additionally, the minimum job qualification & skills for this position include but are not limited to:
- High school diploma or equivalent
- Clearly and effectively communicates in English (verbal and written)
- Communicates effectively with teammates
- Works well independently (self-motivated), as well as in a team environment
- Maintains a positive attitude and strong individual work ethic
- Trains others and provides leadership
- Is capable of multi-tasking
- Possesses a strong attention to detail
- Consistently meets deadlines
- Defines problems, establishes the facts, draws valid conclusions for effective reasoning and decision making and, if needed, presents them verbally or via email
- Possesses strong math skills
- Reads and understands blueprints
- Ability to effectively use Microsoft Office (Word, Excel, Outlook) and general computer skills
- Makes good decisions when problem solving and independent judgment are required
- Is capable of completing job duties in a highly professional and confidential manner
- Regards safety as a priority
- Effectively and efficiently delegates responsibilities among employees
- Possesses a commitment to housekeeping and to maintain a very clean work environment
- Is willing to work on any shift, as required (including overtime coverage)
Employees must exemplify the company’s core values of customer service, teamwork, professionalism, respect, and continuous improvement.
